Our range of services
The Commission provides the following services:

1. Advise government and other stakeholders on film matters through continuous research on the industry and film industries in other countries to advise government and other stakeholders on film matters
2. Promotion of the local film industry by facilitating content development, capacity building of local film makers, promotion of local films globally, creating a resource centre with a database of industry players, audiovisual library, film screening theatre and newsletter highlighting developments within the industry
3. Marketing Kenya as a film location through participating in international film forums such festivals and exhibitions and the website.
4. KFC serves as a hub for information on the local filmmakers and producers and the locally produced films.
5. Facilitate archiving of film materials. KFC is in the process of starting a film archive with an aim of preserving our rich heritage of locally produced films.
6. KFC coordinates the operations of the film industry. As the umbrella body in film matters in Kenya, KFC facilitates the formulation or re-formulation of film policies and legislations in consultation with the stakeholders that favors the growth of the industry.

Obligation to our customers

• Providing timely information
• Giving reasonable time for consultation
• Prompt processing of payments
• Provision of quality services
• Commitment to doing our best
• Treating customers with courtesy and prudence
• Observing integrity

Customer responsibilities

• Providing the Commission with current information
• To be courteous and prudent
• To give honest feedback
• Observing integrity
• Giving the Commission moral support and being understanding

Our Service Charter
Purpose of the service charter
The purpose of this charter is to demonstrate the commitment of the Kenya Film Commission
in service delivery. It seeks to enhance the awareness of our customers and stakeholders
about the core functions of the Commission, the range of services that we offer and our
approaches to service delivery to ensure customer satisfaction.

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